Comcast Blacklisting Resolved by a Tweet

Central Michigan University was blacklisted by Comcast when a student’s email account was compromised and used to distribute spam. Attempts via traditional methods to resolve the problem went unanswered. The school finally got Comcast’s attention with a post on the popular social networking site, Twitter.com:

On April 4, a Central Michigan University student’s e-mail account was hacked into and after the spam was sent out, Comcast, a Michigan-based television and Internet provider, blocked all cmich.edu e-mail accounts.

The tweet that solved the problem was sent out by Information Technology Communications Manager Duane Kleinhardt on April 8 at 3:20 p.m. It stated “Cmich.edu e-mail is being blocked by Comcast. Call (989) 774-3662 for more info.”

If this works for you or if you want a little help getting Comcast’s attention, be sure to comment on this article and  follow us on Twitter… we’ll “re-tweet” for you!

IT tweets its way off of spam blacklist – News

  • Share/Bookmark

Comcast Blocks Some Internet Traffic

Comcast Corp. actively interferes with attempts by some of its high- speed Internet subscribers to share files online, a move that runs counter to the tradition of treating all types of Net traffic equally.

The interference, which The Associated Press confirmed through nationwide tests, is the most drastic example yet of data discrimination by a U.S. Internet service provider. It involves company computers masquerading as those of its users.

Comcast Blocks Some Internet Traffic

  • Share/Bookmark

Georgia Tech victimized by Comcast

A Comcast customer and user of the mail servers of Georgia Institute of Technology in Atlanta reports that, as of 7/16/07, he is unable to receive email forwarded from GT to his Comcast mailbox.

  • Share/Bookmark

Google Blacklisted by Comcast

As of 7/13/07, a number of mail servers for Google’s Gmail service are being blacklisted by Comcast. As difficult as it is to find a real person at Google, there is no way to estimate how long the blacklisting will last.

  • Share/Bookmark

02/07: Caught In a Wide Net

On February 26, 2007 at approximately 9:45 am, Comcast blacklisted the server of Shoestring Solutions, a small web host based in Atlanta, GA. The victim server is a dedicated server over which the victim had complete control. The following is a timeline of the victim’s actions to remove the block. (All times EST) (more…)

  • Share/Bookmark